At SunWorld Tours and Travel Agency, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. By using our website and services, you consent to the practices described in this policy.

Information We Collect:

  1. Personal Information: When you book a trip or engage with our services, we may collect personal information such as your name, contact details, date of birth, passport information, and payment details. We only collect the information necessary to provide you with our services and ensure a seamless travel experience.
  2. Website Usage Information: We may collect non-personal information about your interactions with our website, including your IP address, browser type, operating system, and browsing patterns. This information is used to improve our website’s functionality, customize your user experience, and analyze trends.

How We Use Your Information:

  1. Service Delivery: We use your personal information to fulfill your travel bookings, process payments, and provide you with the requested services. This includes communicating with you regarding itinerary details, updates, and any changes to your travel arrangements.
  2. Personalization: We may use your information to personalize your travel experience, including recommending destinations, activities, and accommodations based on your preferences. This allows us to tailor our offerings to suit your individual needs.
  3. Communication: We may use your contact information to send you relevant communications, such as newsletters, special offers, and promotional materials. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
  4. Customer Support: Your information helps us respond to your inquiries, provide customer support, and address any issues or concerns you may have.

Data Security:

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Disclosure:

We may share your personal information with third-party service providers who assist us in delivering our services, such as airlines, hotels, tour operators, and payment processors. These providers have their own privacy policies and are responsible for the information they process on our behalf.

We do not sell, trade, or transfer your personal information to outside parties for marketing purposes without your explicit consent, except as required by law or as necessary to protect our rights, safety, or property.

Your Rights:

You have the right to access, update, and correct your personal information. You may also request the deletion of your data or withdraw your consent for specific uses. Please contact us using the information provided below to exercise your rights or if you have any questions or concerns regarding your privacy.

Changes to the Privacy Policy:

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.